3 Ways Care Management Software Improves Communication During a Pandemic

The old adage ‘communication is key’ rings especially true right now. It seems everyone is looking for clarity, direction and reassurance. Unfortunately, panic is high. Government guidance can be unclear, people’s opinions are divided and uncertainty lurks at every corner. Senior care communities are feeling these tensions and pressures to a greater degree. Senior residential…

Communicating With Resident Families: 3 Tips for Setting Expectations

Someone looks at their loved one's profile on a Storii account

So, you’ve implemented a new EHR software or care management app in your senior living community that is designed to enhance communication and build trust with residents’ family members. We know that involving families and evidencing resident engagement can increase return on investment. However, failing to set clear expectations with residents and their loved ones…